At BüDe, we take the time to prepare for your scheduled appointment before your arrival. We are committed to providing you all with exceptional service. When a client cancels without giving enough notice, they prevent another client from being seen.
Please call (502) 694-0761 or email us at firstname.lastname@example.org and give us 24 hours of notice to notify us of any changes or cancellations. We understand that life’s circumstances sometimes prevent you from keeping your appointments, but if 24-hour notification is not given, you will be charged $50 “No Show” fee for the missed appointment.
Failure to present for service at a scheduled appointment or patients who arrive 15 minutes after their scheduled appointment time are also considered a “No Show”. We ask that you reconcile any no-show fees before scheduling a new appointment.
SERVICES REFUND POLICY
While we make every effort to make our customers as happy as possible, all service sales are final. We are a small business and unfortunately cannot offer refunds on any used or unused appointments/sessions for individual services, service packages or service series. If you need to cancel an appointment and you have already paid for a procedure, you will not receive a refund for the amount paid but will have a credit added to your account that can be used at a later date. Products may be returned for in-office credit within 7 days from date of purchase with receipt when there is a documented adverse reaction to the product.